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Dick Olenych
JOE SAILS - A Business Behavioral Novel JOE SAILS
A Business
Behavioral Novel


Joe Sails is a story
about improving customer service by elevating employees' core
competencies.
 
 
  Biography

Dick Olenych worked in corporate America for 20 years, including 14 successful years at a fortune 100 company in a variety of sales positions before he moved to a Dotcom. At one point in his life he had more TV’s than suits (televisions were a popular sales incentive). Three years later he was back working in a more conventional company. After five years as a Marketing Director he branched out again. He is now the owner of one of the fastest growing printing companies in Tidewater, Virginia.

Dick is an authority on customer service. He has over 40 published articles and numerous speeches on the subject. If you are serious about winning at business then customer service has to be your top priority. “You can’t have great customer service without empathetic employees.”

He resides in Virginia Beach with his wife and three children. His two claims to fame are his family (which has always lived in the same house) and his friends. “Being successful doesn’t mean losing balance with the other aspects of your life, on the contrary, it should only enhance them.”


To schedule Dick Olenych as a speaker or to purchase Joe Sails, please call him at (757) 473-9977 or fill out this form.


About Dick Olenych
Dick Olenych is a speaker, writer and author who specializes in customer retention, customer support, customer loyalty, customer care, customer experience, customer satisfaction, customer service training, employee communication, employee motivation, employee performance, employee training, sales tips, sales advice, increase sales, and change management for businesses in Virginia Beach, Norfolk, Chesapeake, Suffolk, Newport News, Hampton, Williamsburg, Richmond, Virginia, North Carolina, Maryland, Washington, D.C. His is a customer service expert, customer service keynote speaker, and author of the business book Joe Sails.

 
4716 Virginia Beach Blvd, Virginia Beach, VA 23462 | (757) 473-9977  |  Email: info@dickolenych.com