"I found your book Joe Sails very readable, as well as interesting and informative. It should be given to every new manager along with his/her company ID and information packet!”

Ellen Kimball Pollens / "Kimball in the City"
Oregon Public Broadcasting


To schedule Dick Olenych as a speaker or to purchase Joe Sails, please call him at (757) 473-9977 or fill out this form.

About Dick Olenych
Dick Olenych is a speaker, writer and author who specializes in customer retention, customer support, customer loyalty, customer care, customer experience, customer satisfaction, customer service training, employee communication, employee motivation, employee performance, employee training, sales tips, sales advice, increase sales, and change management for businesses in Virginia Beach, Norfolk, Chesapeake, Suffolk, Newport News, Hampton, Williamsburg, Richmond, Virginia, North Carolina, Maryland, Washington, D.C. His is a customer service expert, customer service keynote speaker, and author of the business book Joe Sails.