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Dick Olenych
JOE SAILS - A Business Behavioral Novel JOE SAILS
A Business
Behavioral Novel


Joe Sails is a story
about improving customer service by elevating employees' core
competencies.
 
 
  Reputation

Gary Lockwood - Editor, CEO Success

I laughed out loud several times and I couldn't help but to consider my own behaviors on the job...


Ellen Kimball Pollens - Oregon Public Broadcasting
It should be given to every new manager along with his/her company ID and information packet...


BookReview.com - May 2003

…out of thousands of books received every day, Joe Sails was chosen as a BookReview.com Book of the Month...

 

Lisa Polisar - Circle Magazine
Many of this genre's most successful books are either geared too far down to offer intelligent comprehension or unreadably academic...

 

Paul Lappen - Midwest Book Reviews
Those who are in business (especially sales) could really use this book...


Denise M. Clark - Denise’s Pieces Book Reviews
Joe Sails, is at its heart a tool to measure the competence of employees and managers everywhere....


Chuck Hamsa - Reviewers Consortium
Hats off to Olenych for a job well done...


Melissa Brown - BookReviews
Reading Joe Sails is truly an introspective adventure that leads the reader on a journey toward self-improvement...


Michael J. Webb / Sales Performance Consultants, Inc.
Olenych's story reveals that the basic characteristics and values which enable people and organizations to change are the same as those which make human beings good in the first place...


Author - Saints Preserve US
Sails does more than tell a story, it trains the reader to become a more effective worker and communicator...


Bookwatch - WYOU-TV, Madison Wisconsin
Olenych’s message is that bringing dignity, poise and increased competency to a company’s employees will have lasting effects on the “bottom line”...

 

To schedule Dick Olenych as a speaker or to purchase Joe Sails, please call him at (757) 473-9977 or fill out this form.


About Dick Olenych
Dick Olenych is a speaker, writer and author who specializes in customer retention, customer support, customer loyalty, customer care, customer experience, customer satisfaction, customer service training, employee communication, employee motivation, employee performance, employee training, sales tips, sales advice, increase sales, and change management for businesses in Virginia Beach, Norfolk, Chesapeake, Suffolk, Newport News, Hampton, Williamsburg, Richmond, Virginia, North Carolina, Maryland, Washington, D.C. His is a customer service expert, customer service keynote speaker, and author of the business book Joe Sails.

 
4716 Virginia Beach Blvd, Virginia Beach, VA 23462 | (757) 473-9977  |  Email: info@dickolenych.com